Reservations Executive - Berkshire

Location: Berkshire
Salary: £25,000 to £27,000 plus pension, 28 days holiday etc.
Reference: SP / 536


Job description

Our client is seeking a Reservations Executive based in Berkshire. This is a key role as you will be the first point of contact for reservations coming to stay at the hotel and will be responsible for ensuring that our guests’ stay is booked to their expectations. You will provide efficient and courteous assistance for all enquiries. You will be passionate about hospitality and exceeding the expectations of our guests, from initial enquiry to the end of their booking.

The Reservations Executive will be responsible for all enquiries, starting from the initial enquiry through to the end of their booking and take ownership of the role and have a clear understanding of this key segment of the Hotel’s revenue. The Reservations Executive will also communicate with other departments within the hotel to ensure key information is understood for all bookings and always have excellent attention to detail as this is critical for ensuring that all information is captured and communicated correctly.

The Reservations Executive will have previous experience in a similar role with knowledge of hotel software systems and have excellent administration skills and knowledge of Microsoft Office Programs. The Reservations Executive should also be organised, with the ability to manage their own time and prioritize tasks correctly and be able to work both alone and within a team

Should you not hear from us within five working days then I regret to inform you that we will not be progressing your application, as your background does not meet the specific criteria required by our current Client

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